EXCLUSIVE: Middle management delaying transformation

By Michael Burton | 01 November 2018

Transformational change is being delayed by staff resistance especially at middle management level, according to an exclusive survey of senior council directors and chief executives by The MJ and BT.

Organisational culture was viewed overwhelmingly as the most important issue when it comes to implementing digital change and transformation, with four out of five survey respondents citing it as a top priority.

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Business Management Transformation