In just over a year, the General Data Protection Regulation (GDPR) will go live, transforming the way councils collect and store personal data.
When it comes into effect in May 2018, GDPR will lay down new rules covering consent to hold and process data, the right to be forgotten or to make subject access requests with regard to data held, and will raise the bar when it comes to protecting that data.
For councils, where the delivery of nearly every service relies on the storage and use of personal data, this is a game-changing piece of regulation.
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