Should public services be run like Amazon?

By Michael Burton | 04 April 2018

Public services need to be re-invented using the structural models of internet successes like Amazon, Uber and Google, according to a new study launched last week at the Institute for Government.

The authors claim a ‘Lego government’ model of an internet-based public sector based around standardised blocks of online services could release an extra £46bn for the frontline by cutting administrative costs by 40%.

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