Mary Harpley

  • Hounslow LBC is covering all of the bases

    07 November 2017

    Councils’ strategies are ranging from managing demand and shifting contact channels, to moving to smaller and cheaper offices, pulling services in-house, and setting-up commercial operations to generate income. Cllr Steve Curran and Mary Harpley explain Hounslow LBC’s multi-faceted approach.


  • Crossing into new territory

    25 July 2012

    Mary Harpley and Gillian Norton explain how they are working to create an integrated care organisation within Hounslow.