Steve Hanks
Work smarter - not harder
By April 2015, local authorities within the UK will have faced and be expected to resolve yet more cost reduction, adsorb more budget reduction yet be under greater pressure than ever to provide increasing results, writes Pitney Bowes' Steve Hanks.
Asset management – a strategic interpretation is necessary
Steve Hanks outlines new approaches to ownership of physical assets could help local government prove its worth.
Building trust and reputation using “i” communication
An important part of local government achievement is to build trust with the public.
CSR – an opportunity not a problem
Steve Hanks from Pitney Bowes explains the public value-creating importance of corporate social responsibility - despite the pressures.