Councils waste £14m/year keying in data

By MJ reporter | 22 July 2015

Around two million man-hours are being wasted every year through council staff manually keying in data from online services, according to a new survey.

The National Digital Report by software company NDL shows that half of local authorities are having to input the data they receive from electronic forms by hand, wasting around £14m a year.

Want full article access?

Receive The MJ magazine each week and gain access to all the content on this website with a subscription.

Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.


Already a subscriber? Login

Finance Digital Innovation

Coronavirus Update


In light of the ongoing coronavirus crisis, some of you may not be able to receive your copy of TheMJ magazine. If you’d like to change your delivery address, please contact our subscriptions department at
Read The MJ for free

Keep up to date by subscribing to our daily newsletter

theMJ products