Gateshead Council Learning & Skills provides community learning, apprenticeship and JobCentre Plus training, as well as family learning support and Skills 4 Life, helping more than 11,000 people a year to secure new job skills and achieve nationally recognised qualifications.
Across its operations, centralising control of staff actions and reporting processes is important - and monitoring these effectively is part of quality assurance requirements.
Want full article access?
Receive The MJ magazine each week and gain access to all the content on this website with a subscription.
Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.
Already a subscriber? Login