Don’t throw out the rule book with the bath water

By Michael Burton | 05 December 2018
  • Michael Burton

Hot on the heels of warnings about councils buckling under financial pressures, comes a complaint from the Local Government Ombudsman, that bane of jobsworthies.

Budget cuts, staff shortages and change upheavals are making services less responsive as corners are cut while the rule book is in danger of being ‘thrown out.’

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Finance Social Care Ombudsman