Title

HEALTH

HMJ: Time to build upon the digital journey

To build a sound future for our health services, we must accelerate the digital journey, as Paul Sanders at Civica explains.

From virtual GP appointments to our world-leading vaccination programme, we've all seen first hand the transformative power of data-driven, digital technologies to protect lives during a crisis. As we look to the post-pandemic world however, we must ask ourselves how we can apply those same technologies to ensure our vital health services are ready to deal with the challenges of tomorrow.

Cloud is key

COVID-19 highlighted the need for medical professionals to be able to access crucial patient data whenever and wherever they need it. Robust, reliable data at the click of a button empowers clinicians to make faster, more informed decisions in the interests of those within their care.

Adopting the right cloud solution is a crucial enabler, as demonstrated by Gloucestershire Health and Care NHS Foundation Trust which uses our cloud Cito Electronic Document Records Management Solution. This solution offers clinicians instant access to vital patient information, including larger documents, photos and videos which were previously inaccessible from its Electronic Patient Record (EPR) systems. Cito also supports a paperless approach, which ultimately means less room for error, more security and, ultimately, better outcomes for patients.

Cloud solutions provide a secure and scalable foundation where solutions can be rolled up or down as per requirements. They give a level of assurance of service because NHS trusts are not reliant on their own infrastructure. They're more accessible, with enhanced safety and security, faster, and fundamentally, has a lower cost of ownership. Access to cloud also ensures we can really start unlocking the value of data and future proof our NHS Trusts.

The future is digital

The way that sensitive patient information is collected, managed and used is critical to ensuring that our health services are delivering the best outcomes for people and communities. There is strong support for this among healthcare ‘customers', with Civica's recent A Word From the Wise report revealing that 82% of those surveyed trust health services with their data.

With the worst days of the pandemic hopefully now behind us, we've got a prime opportunity to build upon the digital journey in our health services to ensure they are more innovative, more accessible and delivering for everyone.

Paul Sanders is Clinical Systems Managing Director at Civica

www.civica.com

Civica is one of the UK's largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world

This article is sponsored content for The MJ

HEALTH

Putting prevention first

By Matthew Ashton | 09 April 2026

Prof Matthew Ashton says investing in our communities and places, and delivering on the promise of prevention, are key to reversing the rising levels of illn...

HEALTH

Corporate Peer Challenge: Going boldly on in Bristol

By Nick Hibberd | 09 April 2026

Bristol’s Corporate Peer Challenge recognised a deeply embedded culture of activism, diversity and civic participation, but challenged the city to be bolder ...

HEALTH

London is a city becoming increasingly unequal for those raising children

By Indi Miller | 09 April 2026

London’s ‘child-free’ centre is creating an increasingly unequal experience of growing up in the capital, says Indi Miller.

HEALTH

From pressure to progress: practical solutions to transform frontline citizen experience

By By Professor Sultan Mahmud | 09 April 2026

Professor Sultan Mahmud explains how to bring people, data and technology together to support better outcomes for citizens and staff.