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Sponsored by Winner: Warrington Borough Council The introduction of Contact Warrington, a contact centre with extended weekday hours and one town location instead of six, owes its success to its staff and their representatives. Job roles have been remodelled, new working hours agreed and a new culture and ethos has developed. FINALISTS: (Click on the links to read councils' submissions to the judges) Birmingham City Council East Riding of Yorkshire Council Mansfield District Council Wakefield Metropolitan District Council Oxfordshire County Council COMMENDED: Kent County Council North Tyneside Metropolitan Borough Council About the sponsors: UNISON is the UK's biggest trade union, with over 1.3 million members, including managers and frontline staff – most are women, many working part-time. They are employed in local authorities, the NHS, the police and probation services, universities and schools, the voluntary sector, by private contractors and the electricity, gas, water and transport sectors. We speak up for those who provide our public services – as well as those who use them. UNISON gives its members a voice in the workplace, in the community and with government. We work alongside service users to get the best for them and to keep making services better. We fight for equal pay, access to training, stronger employment rights, improved safety and an end to discrimination and harassment at work. Back to the MJ Awards Home

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Best Workforce Involvement Achievement

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