The National Endowment for Science, Technology and the Arts (NESTA) has looked to the future for public services and the future is online. The independent body conducted a national survey to find out what people wanted from their public services and a move to online access was key. Following the Government's Digital Britain urged change, its consumer report revealed 95% of people surveyed already use the web for everyday activities and 80% want public services to be available online, three-quarters within the next five years. It claims this enthusiasm for online activities proves more needs to be done to get Britain ready for a digital era, in particular in provision of public services. And it is urging the Government to ‘reboot Britain' by following the nation online and become more innovative in the way it delivers public services. NESTA's chief executive Jonathan Kestenbaum said: ‘It's clear that the UK is committed to an online future. We've got to use this to our advantage by making our public services accessible to people.'
