Title

HUMAN RESOURCES

Will COVID-19 mean we tackle poor leadership head-on?

COVID-19 has put leadership right in the spotlight, says Julie Towers. The early findings of the annual MJ Leadership Survey pre-COVID noted a positive move towards more authentic and adaptive leadership, she adds.

I wonder how we will view leadership and talent issues post-COVID? Everyone is rightly saying things will never be the same, and perhaps economically, financially, technologically and culturally, they won't. But when it comes to needing and valuing leadership I believe we might see a bit of continuity.

Don't get me wrong, COVID has put leadership right in the spotlight. Political leaders, Donald Trump, Boris Johnson, Jacinda Ardern and business leaders alike have been closely evaluated on their words, actions, values and behaviour.

In reviewing the early findings of our annual MJ Leadership Survey pre-COVID, we noted a positive move towards more authentic and adaptive leadership; high demand for leaders who can effectively performance-manage, and a drive for HR/OD teams to be focused on resources and skill gaps, and in particular the development of values-led management.

One chief executive said: ‘We need senior managers to live the change and lead the way for junior managers and empower them to make the changes needed' – perhaps those not doing so will have been found out during COVID?

Perhaps they won't be able to adapt quickly enough to the new normal, or perhaps our new-found creativity and pace will mean we tackle poor leadership head-on?

We look forward to sharing the full findings with you in June. If you would like to take part in the survey – visit https://bit.ly/CEXsurvey2020

Julie Towers is managing director of Penna

Julie.towers@penna.com

HUMAN RESOURCES

Rebuilding the scaffolding to repair communities

By Paul Marinko | 28 January 2026

Community tensions have been rising in the last year, a new survey by Starfish Search has found. Paul Marinko talks to councils about the scale of the challe...

HUMAN RESOURCES

People-powered commissioning

By Austin Macauley | 22 January 2026

With support from IMPOWER, City of Wolverhampton Council has introduced a new approach to commissioning designed to change relationships with care home provi...

HUMAN RESOURCES

On your marks for the AI era in local government

By Dan Peters | 15 January 2026

Councils are racing to use AI to cut costs and improve services – but a shortage of skills is holding them back and time is running out. Dan Peters reports.

HUMAN RESOURCES

Manchester adds to leadership team

By Martin Ford | 07 January 2026

Peter Tomlin has been appointed strategic director for adult social services by Manchester City Council.

Popular articles by Julie Towers