All local authorities grapple with the issue of trust. But there are few places where it is more critical than Kensington and Chelsea where, on 14 June 2017, a fire ripped through Grenfell Tower killing 72 people, 18 of them children.

The Grenfell Tower Inquiry found that the council failed its residents before, during and after the fire. As the leader acknowledged in an open letter to the bereaved and survivors, the council should have done more to keep people safe in their homes and to care for them in the aftermath.