On Tuesday evening I heard an inspiring speaker talk about the role he and his company are playing in the development of efficient hospitals in India. This was the third such talk I have heard over the last 6 months or so – all from Indian entrepreneurs who are driving down the cost of health care and thereby bringing it to many more people than under current provision.
This man, Shivinder Mohan Singh, unlike the others, is not a doctor. But like the others he is developing some very straightforward organisational principles and driving them into creating much more efficient hospitals. In fact he concluded his talk with the phrase “Keep it Simple” – all the time trying to apply very simple improvement techniques to what we all know are complex organisations.