Finding the right partner, without spending huge sums on procurement, was essential for her borough, says Rowena Hilton
Despite the need to make savings, the word ‘outsourcing' can still strike fear, uncertainty and doubt into the heart of many district councils. Inexperience in contracting for multiple service delivery; substantial investment in procurement without certainty of return; concerns over the very close relationship between staff, members and local residents; as well as fears about the loss of control (particularly when it comes to the retention of local jobs) when working with a larger, more powerful private sector partner, can all lead many districts and boroughs to question whether it's really an option worth taking.
