When things go wrong, the information commissioner will investigate your policies and systems. If a local authority is found wanting, it can be publically embarrassing and potentially very expensive, and you may be subject to enforcement and regular inspections. All local authorities need to take this seriously, and ensure that they have policies in place to minimise the risk of system failures, and the unwelcome attention of the media and the Information Commissioner's Office.
Simon Charlton is an associate at Weightmans solicitors