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REORGANISATION

LGR will succeed or fail on the frontline

Reorganisation must protect frontline delivery, retain local knowledge and simplify services, says Charles Edwards – and success depends on supporting staff while keeping communities at the centre.

(c) Taito

Ask a frontline operational crew what local government reorganisation (LGR) means for them and the answer is usually straightforward: not much, at least not yet. Structures change, maps are redrawn and senior teams spend long hours in programme boards and workshops. On the ground, however, things often feel remarkably familiar. That is why, slightly mischievously, I have been telling my teams that LGR is, for now, more of a service review for senior staff. For frontline colleagues, not a great deal will change in the short term. There is some truth in that.

For most operational staff, the real impacts of LGR are still some way off. Over time, a uniform might change, a payslip may carry a different council name, or an email signature will be updated. But councils are already operating with very lean resources. In practice, it will largely be the same people cutting the same grass, collecting refuse from the same streets and litter-picking the same pavements. Governance may shift, but place does not.

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