People and relationships matter. This is true for the communities we serve and the public sector colleagues that deliver services in our neighbourhoods and place; and is also crucial to the relationships between colleagues, residents and Whitehall.
In large parts of the country, we are seeing public sector systems grappling not just with a single change, but with multiple changes all at once on a place level. Each individual reform could, in theory, strengthen accountability or improve system clarity. But they are not happening sequentially, they are happening simultaneously across overlapping footprints – often involving the same leadership teams and affecting the same residents.
