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Sponsored by: Winner: Birmingham City Council BEST Programme The council's Belief, Excellence, Success and Trust programme helped to foster a culture of innovation and enterprise among its staff which had led to some 6,000 ideas for improving service and performance. FINALISTS: (Click on the links to read councils' submissions to the judges) Finalists Birmingham City Council Change Agents - Centre of Excellence Fenland District Council Hertfordshire County Council Lancashire County Council Winchester City Council About the sponsor: The workforce is an authority's biggest cost. Whether they are an asset or not depends on how well they are managed. A motivated workforce, with the right attitude and skills, is key to achieving value for money and customer focused, flexible services. Authorities are engaged in many major service transformations. These include: setting up multi-agency services, creating shared services, transferring staff to external providers, reorganising services on a neighbourhood basis, changing ways of working to ensure greater community involvement, and redesigning jobs and changing skill mixes to make the best use of scarce professional skills. Authorities face the challenge of continuing to recruit, retain and motivate high performing staff, while undertaking these major service transformations. Judges will be looking for outstanding examples of potentially difficult issues that have been worked through to maximise staff commitment and performance, enabling new and successful forms of service delivery. Judges will require evidence of staff commitment to the transformed services, as well as evidence that customer service has improved. LGE and PPMA are proud to sponsor the People and Workforce Achievement of the Year Award because we are working together to support local authorities in identifying and tackling the critical pay and workforce challenges they face. Major service transformations, such as creating shared services, setting up multi-agency partnerships or redesigning structures and jobs, aim to improve service delivery to customers and communities. A skilled, well-managed, motivated and flexible workforce is key to improved service delivery. This award provides an opportunity for authorities to celebrate their achievements in managing and motivating their workforce through major service transformation, delivering improved services for customers. Under the banner of the Local Government Workforce Strategy (see http://www.idea.gov.uk) the LGA Group and PPMA work together closely to support authorities in identifying and tackling current and future people management challenges. Back to the MJ Awards Home

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People and Workforce Achievement of the Year

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