A cocktail of complacency and resilience are leaving public sector organisations ill-prepared for crisis, according to a new study. A report claims public sector organisations rely increasingly on the ‘bulldog spirit' of staff, rather than careful planning to get through a crisis. The research, commissioned by BT Global Services, found 80% of public sector employees thought their employer relied more on the dedication of staff than on organised plans to deal with potential disasters, such as fire, flooding, IT failure or major loss of data. Almost half either didn't know if their organisation had a business continuity plan in place or, if they did know, had never read it. Mark Quartermaine, BT public sector managing director, said: ‘While the spirit and determination of public sector employees has to be commended, this study demonstrates that senior public sector management is still not doing enough to plan for disaster management.'