Red tape and legislation top the list of local authority gripes among senior managers. A survey by local authority software provider CAPS Solutions asked council managers what were the best and worst aspects of their jobs. Red tape, legislation, lack of resources and lengthy procurement processes were the biggest bugbears. While flexible working hours, employee benefits such as training and high pension entitlement, proved to be popular parts of the job. CAPS Solutions sales director, David Morgan, said: ‘These findings highlight the need to speed up the procurement process and put changes in place to make implementation run more smoothly.'
