People can book an Uber, instantly transfer money overseas or track a pizza delivery from their phone almost without a second thought. But it's often a completely different experience when they try to access local government services.
Take housing. Residents might want to request a repair, check their rent balance or update their personal details on the bus, during their lunch break or while putting the kettle on. At Wolverhampton Homes, we wanted our customers to be able to do exactly that.
