Councils’ strategies are ranging from managing demand and shifting contact channels, to moving to...
Sharon Houlden on why Southend-on-Sea BC decided to become the first council to purchase a humano...
Paula Ashford explains how the council’s interior design team is working to facilitate organisati...
Cllr Andy Hull explains how Islington LBC is working to ensure people in the borough - those empl...
Mark Andrews argues councils should be less wedded to professional backgrounds in senior roles as...
Adur and Worthing Councils are pushing ahead with a radical digital agenda – even though it could...
Stockport’s take on digital transformation, with its Digital by Design programme, is an in-house ...
Hampshire CC and its partners are piloting Amazon’s Echo system to drive improvements in social c...
For the first time Hertfordshire CC is in a position to see a complete picture of the county’s gr...
Slough BC is investing more than £58m in its new leisure strategy. Cllr Sohail Munawar explains t...
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