Title

TRANSFORMATION

A Faer Point

The leaders responsible for delivering demand-led services are forced to be reactive and problem-solving, says Ben Cox. 'This makes it very hard to occupy the optimistic, forward-focused mindset that’s needed to really innovate at a strategic level.'

A well-known proverb often comes to mind when I'm reading the many concerning stories about section 114 notices, and straitened local government finances. You may know it – the advice is not to ‘spoil the ship for a ha'p'orth of tar'. Interestingly, the ‘ship' was originally a dialect form of ‘sheep', who were treated with tar whenever they got small injuries or infections.

‘So what?' retorts my reader, unable to understand why I'm banging on about shepherds when I should be focusing on today's challenges. Well, to quote another proverb, there's nothing new under the sun and it makes sense to avoid making the same category of mistake as our rural ancestors.

I'm a passionate advocate for transformation as a stand-alone specialism. The Covid response vividly demonstrated the value of (often small, often overlooked) transformation teams, who frequently moved to the centre of their organisation's leadership group. Their ability to retool and re-engineer legacy processes, and focus on new ways to achieve big-ticket outcomes, was in many cases absolutely key to the resilience of the council.

Here's the risk: councils are preoccupied with working out how to resource demand-led services and have little or no bandwidth for the kind of system transformation that made such a difference in 2020. The leaders responsible for delivering these services are forced to be reactive and problem-solving. This makes it very hard to occupy the optimistic, forward-focused mindset that's needed to really innovate at a strategic level.

Alas, in the face of significant deficits, more than one authority has deleted specialist transformation posts which could well have helped to save many multiples of their cost over the medium-term. If invest to save means anything, it must include building highly expert, creative powerhouses of transformation.

Otherwise, to quote another well-known saying: ‘For want of a nail…'.

Ben Cox is a partner at Faerfield

This article is sponsored content for The MJ

TRANSFORMATION

Councils can't deliver better public understanding of AI without resource

By Susan Oman | 10 April 2026

Better AI awareness is needed both inside and beyond the council in its communities, says Susan Oman.

TRANSFORMATION

Holding the LGR line?

By Ann McGauran | 09 April 2026

Will reorganisation be delivered ahead of the General Election, and to what extent is the Government’s need to shore up political capital driving decisions o...

TRANSFORMATION

Democracy delivers the mandate; development delivers the impact

By Matthew Hotten | 09 April 2026

Matthew Hotten looks ahead to local elections day and outlines how the next steps taken will shape the quality of governance in our places for years to come.

TRANSFORMATION

Shaping places that work for everyone

By Ann McGauran | 08 April 2026

Key Cities and architecture practice We Made That have set out five Rights to Place to ensure equitable distribution of resources, services and opportunities...

Popular articles by Ben Cox