Title

HUMAN RESOURCES

Council had 'truly toxic atmosphere,' tribunal hears

The Hammersmith & Fulham LBC director at the centre of an unfair dismissal claim had been working in a ‘truly toxic atmosphere,’ an employment tribunal has heard.

The Hammersmith & Fulham LBC director at the centre of an unfair dismissal claim had been working in a ‘truly toxic atmosphere,' an employment tribunal has heard.

Rachael Wright-Turner was dismissed as director of public service reform (PSR) at the council while she was on sick leave months after being brought in to create a new department.

The tribunal heard that the politicians were ‘extremely managerial' and council leader, Cllr Stephen Cowan, was the ‘fulcrum of the toxic culture'.

Michael Hainge, who was the council's commercial director, described one meeting where Cllr Cowan called in all of the directors, including chief executive Kim Smith.

‘He was berating us, implying that we were all overpaid,' Mr Hainge recalled.

‘It was a profoundly unpleasant experience.

'When you've got the leader of the council doing that it sets an atmosphere that truly was toxic.

'It's extremely difficult for that not to effect everybody.'

Alix Cordell, who was brought in to work with Ms Wright-Turner on PSR, said there were ‘contentious relationships' between Ms Smith and her directors, and she would speak ‘aggressively' to them.

She said: ‘The impression I got was that, for some reason, she was insecure in her leadership role.

'I think she was probably under an awful lot of pressure at the time.'

Ms Wright-Turner said the mystery surrounding the high turnover of senior staff led to her describing the council as ‘little Argentina' – a reference to the thousands of dissidents who were abducted by the country's military dictatorship between 1974 and 1983.

Chris Barrett, who was working at the council at the time, added: ‘Other executive directors had disappeared overnight.

'A lot of people in that organisation feared for their jobs.

'The atmosphere in Hammersmith & Fulham was toxic.

‘I don't think I've ever worked in such a disorganised and chaotic [organisation].

'We all knew the pressure Rachael was under.'

However, this week Mark Grimley, the director responsible for human resources at the council while Ms Wright-Turner was employed, said: ‘I don't recognise it as toxic.

'It was very difficult politically.

'They [the members] were more hands on than any administration I've seen.'

The tribunal continues.

HUMAN RESOURCES

EXCLUSIVE: Plans for leadership college to be put to Whitehall

By Dan Peters | 04 November 2026

A proposed leadership college for local government would help the sector attract and retain ‘exceptional talent’, Whitehall is expected to be told.

HUMAN RESOURCES

Budget 2026: Fiscal Devolution Roadmap published and new mayors announced

By Martin Ford | 28 October 2026

A raft of new mayors and long-awaited ‘fiscal devolution roadmap’ have been announced by the Government as part of the Autumn Budget.

HUMAN RESOURCES

Leading when leaderless

By Heather Jameson | 28 October 2026

Months after the May elections, Oldham still has no leader. Its chief executive Shelley Kipling and monitoring officer Alex Bougatef tell Heather Jameson how...

HUMAN RESOURCES

Post-Grenfell progress still under scrutiny

By Dan Peters | 28 October 2026

The Building Safety Bill strengthens council enforcement powers on unsafe cladding, but funding and staff shortages threaten remediation progress. Dan Peters...

Dan Peters

Popular articles by Dan Peters

-->