Title

INNOVATION

Councils urged to adopt a 'changemaking' approach

A think-tank has warned that a radical cultural shift is needed in local government rather than a rigid redesign of structures.

A think-tank has warned that a radical cultural shift is needed in local government rather than a rigid redesign of structures.

In a new essay, NLGN called on councils to embrace a bold ‘changemaking' approach focused on the core values of creativity, collaboration and self-determination.

The think-tank warned that in the current 'fraught' financial and political environment councils risk simply 'muddling through' with services becoming more fragmented.

NLGN's essay read: ‘A changemaking approach would focus on using shifts in culture and norms to ramp up levels of impact.

'It would not necessarily reject the pursuit of organisational reform outright but it would recognise that the obsessive focus on structures through devolution, integration and economic development can exclude transformation of culture and norms to the detriment of overall impact.

‘It recognises that without that cultural focus there is a risk that organisational restructure simply continues negative behavioural norms such as inertia, territorialism and hierarchy under a different banner.'

INNOVATION

NCASC: Neighbourhood health put too much focus on 'metrics'

By Ann McGauran | 12 November 2026

Neighbourhood Health has put too much focus on ‘metrics’ instead of making clear how councils and health would work together, the chief executive of NHS Engl...

INNOVATION

Before you commission the next culture programme observe your Monday morning meeting

By Dave Yates | 12 November 2026

Councils don’t change the culture from the top – they shape and re-shape in the meetings, says Dave Yates.

INNOVATION

Build the future. Then deploy the technology.

By Isaac Vivian | 12 November 2026

Rhian Stone of Bolton Cares talks to Keystream Consulting's Isaac Vivian about how to get the most out of technology investment

INNOVATION

EXCLUSIVE: Too few adult social care directors for new unitaries, ADASS warns

By Neil Merrick | 11 November 2026

There may not be enough directors of adult social services to lead all the unitary councils being created through reorganisation, the president of the Associ...

Popular articles by Laura Sharman

-->