Kirsty McLean reveals how the Liverpool-based Office for Public Service Innovation – working with the Cabinet Office’s Test, Learn and Grow programme – is laying the groundwork to build the infrastructure for a culture of continuous improvement through collaboration
Public services are under pressure like never before. Demand is rising, complexity is deepening and resources are flatlining. In the Liverpool City Region, we have reached a tipping point. The old ways – fragmented pilots, short-term funding and siloed delivery – are no longer enough.
That is why we are building something different: the Office for Public Service Innovation (OPSI).
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