PUBLIC SERVICE REFORM

Catching the money falling between the silos

The goal of radical place leadership is to embed and systematise relational working, and research shows such approaches lead to an average drop in public service use of approximately £50,000 per person per year. Professor Donna Hall and Andrew Laird explain.

© nancekievill / shutterstock

Why has the NHS received big year-on-year budget increases while productivity has fallen? Why are councils spending more money than ever on children's services with many still achieving poor outcomes and facing financial turmoil?

The way we organise public services around silos rather than people is in desperate need of an overhaul.

Donna Hall

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