AI transcription tools have sprung up rapidly in the public sector. Local authorities have quickly adopted these technologies for social care in the context of significant resource constraints and a government with an ambitious agenda for public sector reform.
Keir Starmer has described AI as a ‘golden opportunity' and unveiled a new mantra for the public sector: ‘No person's substantive time should be spent on a task where digital or AI can do it better, quicker and to the same high quality and standard.'
