AI-powered experiences can help make UK councils more human, says Emma Foy.
Whitehall is ‘exploring’ the use of AI to help assess councils against the key risk indicators fo...
The cost to councils of placing homeless families in B&Bs has shot up by a quarter, with spending...
Reorganisation may be paused, but councils can still pursue reform by redesigning services around...
James Malia explains why local authorities are paying double to bring back human judgement.
Two councils in England are using agentic AI to deliver back office citizen contact, with Derby C...
Generative AI is making it easier than ever for residents to complain, object and request informa...
Rob Powell looks at how reorganisation can strengthen community-focused services while protecting...
Place-based investment can turn overlooked regions into national centres of innovation and growth...
As generative AI becomes a growing factor in employment disputes, Phil Floyd argues that the best...
AI has become far more capable over the past decade, but human public servants remain central to ...
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