Local government is under increasing pressure to adopt AI-based tools to improve delivery, but systems are largely untested and lacking guidance. Professor Jennifer Schooling considers the issues raised at a recent event.
Public sector bodies are under increasing pressure to adopt AI-based tools with the aim of increasing efficiency, saving money and improving service delivery.
However, these tools and approaches are largely untested and guidance on their safe and ethical implementation is lacking. This raises challenges and risks, alongside opportunities.
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