Jo Marshall explains why customer service must be placed at the heart of the public sector.
Central government is not monitoring how Payment By Results schemes are operating, the National A...
If you think there's any chance that outcomes-based commissioning can help you deliver better res...
Cheshire West and Chester Council was last night named as winner of The MJ’s Best Achieving Counc...
Whitehall inspectors could march into councils that refuse to engage with sector-led improvement ...
Collaboration for better outcomes is often less about generating consensus than holding the creat...
Caroline Davis and Jovian Smalley present the highlights from a workshop detailing how inform...
Councils need to take advantage of the current openings to promote growth, productivity and effic...
Julie Griffin writes about Stoke-on-Trent’s ambitious services redesign, which aims to improve li...
There’s an untapped treasure trove of information and local government has only just scratched th...
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Bradford is at an extraordinary moment of transformation Apply for this job
Bradford is at an extraordinary moment of transformation Apply for this job
Premium jobWe are looking for an accomplished and proactive leader for our vacant post of Head of Democratic Services & Elections Apply for this job
Bradford is at an extraordinary moment of transformation Apply for this job
Bradford is at an extraordinary moment of transformation Apply for this job