Title

ECONOMIC GROWTH

Keeping tourism going in the face of the unknowns

Sheila Oxtoby outlines the challenge of 'encouraging businesses to remain positive and continue to work on a programme of extending the tourism season when there are so many unknowns that lie ahead'.

As a flagship UK coastal resort, a key focus for the council has been supporting the safe reopening of the tourism economy this summer, while continuing our critical work with partners to grow and evolve this crucial sector of our economy in the longer-term.

Coronavirus has brought specific challenges for tourism. Coastal resorts, with their seasonal tourism economies and higher than average levels of community deprivation, are particularly vulnerable to the economic shock of COVID-19, the risk of spikes, second waves and local lockdowns.

Thankfully our local background rate has remained low. The season started much later and businesses had the additional expense of putting in place COVID-safe measures, with reduced customer and staff capacity in many cases.

We have handed out more than £30m in Government grants to local businesses in addition to launching a dedicated local grant scheme to help small food service and hospitality businesses in our local tourism sector with their costs of adapting to COVID-safe operations.

To support the sector as it re-opened, the council also ran our bespoke ‘Space To' destination marketing campaign, to promote the borough and encourage responsible visitor behaviours. We've also created the conditions in our public spaces to aid safe social distancing and enable us to support applications from food businesses for pavement table licences.

Looking ahead, it's how we recover that's going to count in the longer-term. The tourism sector forms an important part of our recovery plan for the borough, and the council is playing a lead role with partners in driving that forwards. We are clear there are opportunities for resorts and businesses that are willing and able to adapt and innovate, both in the short and longer-terms.

While our usual September festivals programme is not possible this year, we're currently working with the local Tourism BID and other partners to develop a series of exciting yet COVID-safe activities and experiences to help extend the season, attract visitors into the winter period and support businesses to stay open later.

Our biggest challenge now is encouraging businesses to remain positive and continue to work on a programme of extending the season when there are so many unknowns that lie ahead.

Sheila Oxtoby is chief executive officer of Great Yarmouth BC

ECONOMIC GROWTH

Core Cities UK: Where investors share our values, we are keen to partner over the long term

By Cllr James Lewis | 18 February 2026

Cllr James Lewis says the key message from Core Cities UK to private sector colleagues at a mini investment summit was: 'Our cities welcome investors, but we...

ECONOMIC GROWTH

Financial reform cannot wait

By Owen Mapley | 18 February 2026

Owen Mapley says the finance settlement provides breathing space for many authorities – but this is not the same as financial resilience.

ECONOMIC GROWTH

Local government finance settlement leaves sector divided

By Martin Ford | 17 February 2026

The most controversial local government finance settlement for years has divided the sector. Martin Ford looks at the fallout.

ECONOMIC GROWTH

Finding 'ordinary' ways to build up local resilience

By Jim Savege | 16 February 2026

By mobilising community groups, councils are building proactive ways of responding to emergencies that are decentralised, flexible, and deeply rooted in loc...

Sheila Oxtoby

Popular articles by Sheila Oxtoby