Title

MANAGEMENT

The days after – creating a new learning  community

The Public Service Transformation Academy has set up a free virtual learning community to help prepare for a ‘real reboot’ and radical rebuilding after the coronavirus crisis. Benjamin Taylor explains.

We've been dynamic to deal with the crisis – and amazing things have been achieved.
How do we learn from these breakthroughs?

Things are still chaotic and confusing! And will be for some time as the ramifications continue.
How do we make sense of things right now and for the future?

How do we prepare for a real reboot in ‘the days after' the crisis?

We have been working with some core organisations to start to think about these questions – and are now expanding to set up a wider learning community. There is no obligation and no charge. This is a place to share and build learning together.

To join, email benjamin.taylor@publicservicetransformation.org

The group will meet fortnightly online, 2-3.30pm on Wednesdays.

The first virtual round table will take place on 13 May: what will we face in ‘the days after'?

An active online scenario planning session – and a look at the ‘three horizons' model for future thinking.

The second virtual round table will take place on 27 May: how can we do radical rebuilding?
This will look at application of the ‘five worlds' and ‘five key leadership practices' applied not to organisations, but to creating place-based, emergent, learning systems.

Further dates are  planned. A core group will meet on the ‘off weeks' to plan and input, and materials from each session will be shared with all participants. The community is supported with free groups on WhatsApp and groups.io

Benjamin Taylor is chief executive of the Public Service Transformation Academy. The Public Service Transformation Academy is sponsored by RedQuadrant 

Creating success from a crisis

MANAGEMENT

The little button quietly saving UK councils from a thousand complaint emails

28 May 2026

On a Wednesday morning in February, a mother somewhere in the north of England sat down to apply for free school meals. She found her council's website. She ...

MANAGEMENT

The changing face of local government

By Rachael Morris | 28 May 2026

Rachael Morris discusses why political change is becoming a workforce risk and has an impact on psychological safety.

MANAGEMENT

Reach more residents – let them 'invest in those who are investing in them'

By Karl Harder | 28 May 2026

Municipal investment can help drive even deeper engagement with residents than traditional methods, writes Karl Harder

MANAGEMENT

Managing councils without a majority

By Colin Mellors | 27 May 2026

Officials in councils with no overall political control will need to use high levels of political nous, personal acumen, trust and brokering skills over the ...

Popular articles by Benjamin Taylor