Title

DIGITAL

Innovation: we're just getting started

Local Government lost one of its true innovators recently – and one whose vision for digital innovation in local services will live on for decades to come.

Local Government lost one of its true innovators recently – and one whose vision for digital innovation in local services will live on for decades to come.

Michael Jennings was, among many achievements, the man responsible for ensuring the digitising of Ordnance Survey mapping for local government in the early 2000's, ensuring local government had widely embedded GIS mapping for services years before any other sector.

He was for many years a director at Surrey CC – but perhaps more notably he was one of those officers who gave as much commitment to sharing best practice as he did to his day job. He represented the whole of British local government in using computerised mapping to improve services.

Under his oversight, we invented the standard for referencing property, created the means by which a national dataset, is maintained on a daily basis, and created what became the benchmark by which all service data across all local public services is brought together.

As a sector we have lost a wonderful representative of local services – but I think Michael would be delighted to see the legacy he left. As a not for profit, iESE was founded to research and share best practice.

iESE has been investing in new tools that can be used to modernise the transformation process. We have been working with partners, not just the UK but around the world, tools that allow us to rapidly model ways of organising services and see the differences in the bottom line.

We have also been researching best practice on how local public services are organised. When we bring these tools and research together it creates new opportunities. We can model these as is, but also rapidly model the different best practice options and tailor them to our circumstances.

The combination of digital tools and research takes sharing best practice to a whole new level - you can rapidly model new ways of working, understand the financial implications and the tools, then become a means to manage the transformation itself.

The digital modelling of public services to improve efficiency and effectively target our increasingly-scant resources shows that local government is still innovating as it continues face unprecedented financial challenges.

I think Michael would be pretty proud of that.

Web: iese.org.uk Twitter: @ieseltd

DIGITAL

EXCLUSIVE: Whitehall delay to reorganisation legislation

By Dan Peters | 13 May 2026

Reform UK vows to ‘be awkward’ to thwart government plans for local government reorganisation.

DIGITAL

Splitting successfully

By Kate Ryan | 13 May 2026

Kate Ryan explains why district disaggregation is reorganisation’s next challenge and why the pace of sector-wide learning must be increased.

DIGITAL

Breaking the mould

By Bob Neill | 13 May 2026

Sir Bob Neill looks at the multi-faceted implications of what constitutes the ‘new normal’ in politics.

DIGITAL

Committed to communities

By Heather Jameson | 13 May 2026

Sophie Broadfield, chief executive of Bath and North East Somerset Council, talks to Heather Jameson about her personal commitment to public service and purs...