Title
FINANCE
LGO review highlights growing complaints system problems
By Dan Peters | 24 June 2015
The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) ...
FINANCE
LGO: New ombudsman should have beefed up powers
By Dan Peters | 17 June 2015
The Local Government Ombudsman (LGO) has called for a new public services ombudsman to be given p...
FINANCE
Single ombudsman could cover housing and education
By Jonathan Werran | 03 June 2015
Plans to modernise rights of redress for citizens through the establishment of a single Ombudsman...
DCLG
Conflicts of interests 'will be monitored'
By Dan Peters | 28 April 2015
A building share between the Local Government Ombudsman (LGO) and Department for Communities and ...
ADULT SOCIAL CARE
LGO bites back at council inaction
By Heather Jameson | 20 March 2015
Local Government Ombudsman (LGO) Dr Jane Martin has warned councils it will bite back if they don...
CHILDREN AND YOUNG PEOPLE
Children's complaints system 'creaking' under pressure, ombudsman reports
By Jonathan Werran | 10 March 2015
A ‘creaking’ system for redressing complaints over children’s services could be overhauled to foc...
FINANCE
LGO service threatened by caseload pressures
By Dan Peters | 24 February 2015
Significant and rising internal pressures on caseloads threaten the longer-term sustainability of...
HEALTH
Great Expectations
By Dr Jane Martin | 20 November 2014
Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...
HEALTH
Joint approach for complaints
By Jonathan Werran | 18 November 2014
A new joint approach to handling public complaints has been released by watchdogs today – aimed a...
Head of Internal Communications
£59,526 - £74,040 per year
Southwark Council is strengthening how it communicates with staff and residents... Apply for this job
Head of Change
£69,537 - £86,766 per yea
Southwark is delivering an ambitious transformation programme to improve services and deliver financial sustainability. Apply for this job
Head of Data, Performance and Insight
£69,537 - £86,766 per year
Southwark is strengthening how it uses data, insight and performance information to support better decision-making and improve outcomes for residents. Apply for this job
- LGA's first chair Lord Beecham dies
- Corporate Peer Challenge: Going boldly on in Bristol
- EXCLUSIVE: Ministers face legal threat as furious Sussex leaders demand answers on reorganisation delay
- Councils can't deliver better public understanding of AI without resource
- Building Safety Regulator launches improvement plan
Head of Internal Communications
£59,526 - £74,040 per year
Southwark Council is strengthening how it communicates with staff and residents... Apply for this job
Head of Change
£69,537 - £86,766 per yea
Southwark is delivering an ambitious transformation programme to improve services and deliver financial sustainability. Apply for this job
Head of Data, Performance and Insight
£69,537 - £86,766 per year
Southwark is strengthening how it uses data, insight and performance information to support better decision-making and improve outcomes for residents. Apply for this job
- LGA's first chair Lord Beecham dies
- Corporate Peer Challenge: Going boldly on in Bristol
- EXCLUSIVE: Ministers face legal threat as furious Sussex leaders demand answers on reorganisation delay
- Councils can't deliver better public understanding of AI without resource
- Building Safety Regulator launches improvement plan
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