Title

FINANCE

LGO review highlights growing complaints system problems

By Dan Peters | 24 June 2015

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) ...

FINANCE

LGO: New ombudsman should have beefed up powers

By Dan Peters | 17 June 2015

The Local Government Ombudsman (LGO) has called for a new public services ombudsman to be given p...

FINANCE

Single ombudsman could cover housing and education

By Jonathan Werran | 03 June 2015

Plans to modernise rights of redress for citizens through the establishment of a single Ombudsman...

DCLG

Conflicts of interests 'will be monitored'

By Dan Peters | 28 April 2015

A building share between the Local Government Ombudsman (LGO) and Department for Communities and ...

ADULT SOCIAL CARE

LGO bites back at council inaction

By Heather Jameson | 20 March 2015

Local Government Ombudsman (LGO) Dr Jane Martin has warned councils it will bite back if they don...

CHILDREN AND YOUNG PEOPLE

Children's complaints system 'creaking' under pressure, ombudsman reports

By Jonathan Werran | 10 March 2015

A ‘creaking’ system for redressing complaints over children’s services could be overhauled to foc...

FINANCE

LGO service threatened by caseload pressures

By Dan Peters | 24 February 2015

Significant and rising internal pressures on caseloads threaten the longer-term sustainability of...

HEALTH

Great Expectations

By Dr Jane Martin | 20 November 2014

Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...

HEALTH

Joint approach for complaints

By Jonathan Werran | 18 November 2014

A new joint approach to handling public complaints has been released by watchdogs today – aimed a...

frederica-diamanta

Programme Director (LGR Transition)

£121k – £134k (fixed term 2 years with option to extend)

Hertfordshire is embarking on one of the most significant transformations in its public services for a generation. Apply for this job

Hertfordshire County Council

Assistant Director People Commissioning

£99,433 to £112,411

Bradford is a district on the rise: ambitious, confident and determined to deliver lasting change. Apply for this job

City of Bradford MDC

Strategic Director Environment

£159,862 to £167,495

Bradford is a district on the rise: ambitious, confident and determined to deliver lasting change. Apply for this job

City of Bradford MDC

See More Jobs
frederica-diamanta

Programme Director (LGR Transition)

£121k – £134k (fixed term 2 years with option to extend)

Hertfordshire is embarking on one of the most significant transformations in its public services for a generation. Apply for this job

Hertfordshire County Council

Assistant Director People Commissioning

£99,433 to £112,411

Bradford is a district on the rise: ambitious, confident and determined to deliver lasting change. Apply for this job

City of Bradford MDC

Strategic Director Environment

£159,862 to £167,495

Bradford is a district on the rise: ambitious, confident and determined to deliver lasting change. Apply for this job

City of Bradford MDC

See More Jobs