The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) ...
The Local Government Ombudsman (LGO) has called for a new public services ombudsman to be given p...
Plans to modernise rights of redress for citizens through the establishment of a single Ombudsman...
A building share between the Local Government Ombudsman (LGO) and Department for Communities and ...
Local Government Ombudsman (LGO) Dr Jane Martin has warned councils it will bite back if they don...
A ‘creaking’ system for redressing complaints over children’s services could be overhauled to foc...
Significant and rising internal pressures on caseloads threaten the longer-term sustainability of...
Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...
A new joint approach to handling public complaints has been released by watchdogs today – aimed a...
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