As calls come for a radical re-think of the government’s current complaints system, Mark Whitehea...
Greater co-operation between council and health bodies risks ‘blurring the lines of accountabilit...
The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) ...
The Local Government Ombudsman (LGO) has called for a new public services ombudsman to be given p...
Plans to modernise rights of redress for citizens through the establishment of a single Ombudsman...
A building share between the Local Government Ombudsman (LGO) and Department for Communities and ...
Local Government Ombudsman (LGO) Dr Jane Martin has warned councils it will bite back if they don...
A ‘creaking’ system for redressing complaints over children’s services could be overhauled to foc...
Significant and rising internal pressures on caseloads threaten the longer-term sustainability of...
Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...
Premium jobThis is an exciting time to join our Governance and Corporate Services function. Apply for this job
The Successful candidate will lead major transformation programmes, drive organisational improvement Apply for this job
Premium jobNorth Yorkshire Council is seeking an exceptional leader to become our next Chief Executive. Apply for this job
Premium jobThis is an exciting time to join our Governance and Corporate Services function. Apply for this job
The Successful candidate will lead major transformation programmes, drive organisational improvement Apply for this job
Premium jobNorth Yorkshire Council is seeking an exceptional leader to become our next Chief Executive. Apply for this job