Plans to modernise rights of redress for citizens through the establishment of a single Ombudsman...
A building share between the Local Government Ombudsman (LGO) and Department for Communities and ...
Local Government Ombudsman (LGO) Dr Jane Martin has warned councils it will bite back if they don...
A ‘creaking’ system for redressing complaints over children’s services could be overhauled to foc...
Significant and rising internal pressures on caseloads threaten the longer-term sustainability of...
Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...
A new joint approach to handling public complaints has been released by watchdogs today – aimed a...
Premium jobWe are seeking a dynamic and strategic leader for the position of Head of Revenues and Benefits Apply for this job
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Lancashire is one of the largest and most ambitious authorities in the north Apply for this job
Premium jobWe are seeking a dynamic and strategic leader for the position of Head of Revenues and Benefits Apply for this job
Join us at this exciting time as we build on our rapid improvements Apply for this job
Lancashire is one of the largest and most ambitious authorities in the north Apply for this job