Local-government-ombudsman - Page 4

By Dan Peters | 26 February 2016

Four out of five English adults think local people should vote to decide whether powers are devol...

ECONOMIC DEVELOPMENT

Make the right choices locally

By Dr Jane Martin | 25 February 2016

Dr Jane Martin warns devolution arrangements risk centralisation at a local level unless public a...

FINANCE

Ombudsman warning after Essex CC found at fault

By Dan Peters | 11 February 2016

Financial abuse of vulnerable people can have a major impact on whole families if social workers ...

HUMAN RESOURCES

Adult social care complaints on the rise

By Laura Sharman | 12 November 2015

Complaints about adult social care have increased in number by 18% over the past year, figures ha...

ADULT SOCIAL CARE

LGO reports 18% rise in adult care complaints

10 November 2015

The number of complaints about adult social care received by the Local Government Ombudsman (LGO)...

SOCIAL CARE

CQC raps quality of adult care services

By Jamie Hailstone | 30 September 2015

More than a third of adult social care services have been rated as requiring improvement or inade...

SOCIAL CARE

Families are over charged for care, says Ombudsman

By Heather Jameson | 24 September 2015

Families are being forced to pay top up fees for elderly care due to confusing or incorrect infor...

ECONOMIC GROWTH

Everyone should have the right to be heard

By Mark Whitehead | 27 July 2015

As calls come for a radical re-think of the government’s current complaints system, Mark Whitehea...

CHILDREN AND YOUNG PEOPLE

LGO warns of 'accountability risk'

By Dan Peters | 15 July 2015

Greater co-operation between council and health bodies risks ‘blurring the lines of accountabilit...

FINANCE

LGO review highlights growing complaints system problems

By Dan Peters | 24 June 2015

The council complaints system is under increasing pressure, the Local Government Ombudsman (LGO) ...

Head of Service – Social Care

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