Title

Why complaints won't wait for reform
ADULT SOCIAL CARE

Why complaints won't wait for reform

By Amerdeep Clarke | 07 October 2026

Amerdeep Clarke sets out four things councils can fix in adult social care today.

COUNCIL TAX

Ombudsman calls for clearer signposting around council tax appeals

By Izzy Lepone | 27 August 2026

The Ombudsman has revealed that people could be unaware of the possible opportunity to challenge ...

PLANNING

South Staffordshire bucks national trend on planning enforcement

By Catherine Gutteridge | 16 March 2026

Catherine Gutteridge says South Staffordshire Council is standing apart as a positive exception b...

SOCIAL CARE

Tips for the residential care top-ups

By Lisa Morgan | 14 January 2026

As care costs continue to increase, local authorities must ensure their top-up fee processes for ...

PEOPLE

Ombudsman chief executive announced

By Martin Ford | 05 March 2025

Julie Odams has been appointed as chief executive of the Local Government and Social Care Ombudsm...

LOCAL GOVERNMENT OMBUDSMAN

Ombudsman calls for more powers

By Martin Ford | 21 November 2024

The Local Government and Social Care Ombudsman has called for it to be granted further powers to ...

HOUSING

Council defies Ombudsman ruling

By Martin Ford | 13 November 2024

Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...

LOCAL GOVERNMENT OMBUDSMAN

Councils 'struggling to cope' with complaints

By Martin Ford | 24 July 2024

A lack of resources is preventing local authorities from putting things right following complaint...

SOCIAL CARE

Care hit by lack of collaboration

By Martin Ford | 18 July 2024

A lack of collaboration between local government and health services is impacting on people’s car...

FINANCE

Don't throw out the rule book with the bath water

By Michael Burton | 05 December 2018

Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...

FINANCE

Don't dump the rule book under pressure, LGO warns councils

By Chris Mahony | 04 December 2018

Councils have been warned not to let budget squeezes and disruption caused by change programmes t...

frederica-diamanta

Executive Director of Housing

£172,260 - £178,848

We will look to you to strengthen regulatory readiness, compliance and building safety; improve repairs Apply for this job

Lewisham London Borough Council

Head of Building Control

MGC - £69,807 - £74,790 per annum

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London Borough of Merton

Service Director – Children's Social Care

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West Berkshire Council

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frederica-diamanta

Executive Director of Housing

£172,260 - £178,848

We will look to you to strengthen regulatory readiness, compliance and building safety; improve repairs Apply for this job

Lewisham London Borough Council

Head of Building Control

MGC - £69,807 - £74,790 per annum

Help shape Merton’s future Apply for this job

London Borough of Merton

Service Director – Children's Social Care

From £106,618 to £113,740 (Grade O)

Shape what comes next for children and families Apply for this job

West Berkshire Council

See More Jobs
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