Catherine Gutteridge says South Staffordshire Council is standing apart as a positive exception by keeping up with the volume of reported planning enforcement breaches.
As care costs continue to increase, local authorities must ensure their top-up fee processes for ...
Julie Odams has been appointed as chief executive of the Local Government and Social Care Ombudsm...
The Local Government and Social Care Ombudsman has called for it to be granted further powers to ...
Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...
A lack of resources is preventing local authorities from putting things right following complaint...
A lack of collaboration between local government and health services is impacting on people’s car...
Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...
Councils have been warned not to let budget squeezes and disruption caused by change programmes t...
Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...
Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...
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