Title

Tips for the residential care top-ups
SOCIAL CARE

Tips for the residential care top-ups

By Lisa Morgan | 14 January 2026

As care costs continue to increase, local authorities must ensure their top-up fee processes for people who need residential care are sound, lawful and well documented, says Lisa Morgan.

PEOPLE

Ombudsman chief executive announced

By Martin Ford | 05 March 2025

Julie Odams has been appointed as chief executive of the Local Government and Social Care Ombudsm...

LOCAL GOVERNMENT OMBUDSMAN

Ombudsman calls for more powers

By Martin Ford | 21 November 2024

The Local Government and Social Care Ombudsman has called for it to be granted further powers to ...

HOUSING

Council defies Ombudsman ruling

By Martin Ford | 13 November 2024

Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...

LOCAL GOVERNMENT OMBUDSMAN

Councils 'struggling to cope' with complaints

By Martin Ford | 24 July 2024

A lack of resources is preventing local authorities from putting things right following complaint...

SOCIAL CARE

Care hit by lack of collaboration

By Martin Ford | 18 July 2024

A lack of collaboration between local government and health services is impacting on people’s car...

FINANCE

Don't throw out the rule book with the bath water

By Michael Burton | 05 December 2018

Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...

FINANCE

Don't dump the rule book under pressure, LGO warns councils

By Chris Mahony | 04 December 2018

Councils have been warned not to let budget squeezes and disruption caused by change programmes t...

COMMUNICATIONS

The power of perceptions

31 October 2018

Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...

LOCAL GOVERNMENT OMBUDSMAN

The sector's critical friend

By Martin Ford | 24 October 2018

Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...

WHITEHALL

Complaints increase while satisfaction drops

By Mark Conrad | 25 July 2018

Complaints to the ombudsman have increased by 3.5% while Smith Square data has revealed the lowes...

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frederica-diamanta

Foundation Years Lead Advisory Teacher

£50,269 - £53,460

About Us We are a small advisory team working with early years providers to ensure high quality early education and childcare across Oxfordshire. W... Apply for this job

Oxfordshire County Council

Head of Legal Services & Deputy Monitoring Officer

£67,236 - £71,223 plus up to a 10% golden hello

We are seeking a qualified solicitor or barrister with significant experience of providing complex legal advice. Apply for this job

Harborough District Council

Maintenance Engineer

£28,598.00 - £31,537.00, Grade 6, 37 hours, Permanent

An exciting opportunity has arisen for a Maintenance Engineer to join Wakefield Equipment and Wheelchair Service. Apply for this job

Wakefield Council

See More Jobs