Local-government-ombudsman - Page 1

Latest Local Government Ombudsman

PLANNING

South Staffordshire bucks national trend on planning enforcement

By Catherine Gutteridge | 16 March 2026

Catherine Gutteridge says South Staffordshire Council is standing apart as a positive exception by keeping up with the volume of reported planning enforcement breaches.

SOCIAL CARE

Tips for the residential care top-ups

By Lisa Morgan | 14 January 2026

As care costs continue to increase, local authorities must ensure their top-up fee processes for ...

PEOPLE

Ombudsman chief executive announced

By Martin Ford | 05 March 2025

Julie Odams has been appointed as chief executive of the Local Government and Social Care Ombudsm...

LOCAL GOVERNMENT OMBUDSMAN

Ombudsman calls for more powers

By Martin Ford | 21 November 2024

The Local Government and Social Care Ombudsman has called for it to be granted further powers to ...

HOUSING

Council defies Ombudsman ruling

By Martin Ford | 13 November 2024

Leicester City Council has refused to pay compensation to a woman for providing unsuitable tempor...

LOCAL GOVERNMENT OMBUDSMAN

Councils 'struggling to cope' with complaints

By Martin Ford | 24 July 2024

A lack of resources is preventing local authorities from putting things right following complaint...

SOCIAL CARE

Care hit by lack of collaboration

By Martin Ford | 18 July 2024

A lack of collaboration between local government and health services is impacting on people’s car...

FINANCE

Don't throw out the rule book with the bath water

By Michael Burton | 05 December 2018

Like all complainants, the Local Government Ombudsman is both a nuisance and an asset, but his la...

FINANCE

Don't dump the rule book under pressure, LGO warns councils

By Chris Mahony | 04 December 2018

Councils have been warned not to let budget squeezes and disruption caused by change programmes t...

COMMUNICATIONS

The power of perceptions

31 October 2018

Managing perceptions and changing behaviour are set to become critical for councils – and Mark Fl...

LOCAL GOVERNMENT OMBUDSMAN

The sector's critical friend

By Martin Ford | 24 October 2018

Martin Ford talks to Mike King about his ombudsman responsibilities and the challenge facing loca...

Head of Safeguarding Legal Services

£79,119 – £92,538

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