Ombudsman

By William Eichler | 26 January 2023

Councils are being urged to check they have adequate information sharing agreements with their pr...

HOUSING

Birmingham complaints handling 'fundamentally flawed'

By Martin Ford | 17 January 2023

Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints proced...

ADULT SOCIAL CARE

Warning over 15-minute social care calls

By Martin Ford | 05 January 2023

Councils could be infringing social care recipients’ human rights, the sector's ombudsman has war...

HOUSING

Gove demands answers after maladministration findings

By Dan Peters | 03 January 2023

Michael Gove has demanded answers and action from Lambeth LBC and Birmingham City Council after t...

Ombudsman in fresh call for further powers

By Martin Ford | 15 December 2022

The Local Government and Social Care Ombudsman has said ‘injustices’ are going ‘unremedied’ due t...

LEGISLATION

Councils named and shamed by Housing Ombudsman

By Dan Peters | 13 December 2022

Some 19 councils have been named for being among the landlords with the highest proportion of hou...

HOUSING

Ombudsman's call for 'zero-tolerance' to damp and mould

By William Eichler | 05 December 2022

Social landlords should take a ‘zero-tolerance approach’ to damp and mould, the Housing Ombudsman...

ADULT SOCIAL CARE

Complaints matter more than ever

By Michael King | 26 October 2022

Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tou...

FINANCE

Cost of care driving complaints

By Martin Ford | 11 October 2022

Cost pressures are increasingly being cited in complaints about adult care services, a sector wat...

OMBUDSMAN

Council must 'urgently' improve complaints handling

By Martin Ford | 14 September 2022

A council has been told to ‘urgently’ improve its handling of complaints from the public.

Commissioning Manager - Design Services

£53,691 - £55,886 per annum (pay award pending)

We are seeking a highly motivated and experienced Commissioning Manager (Design Services) to join our dynamic team. Apply for this job

Mansfield District Council

Corporate Director of Wellbeing

£153k (pay award pending)

This is a career-defining opportunity to lead one of the most critical and wide-reaching roles at BCP Council Apply for this job

Bournemouth, Christchurch and Poole Council

Director of Planning and Economy

£104,464 (plus generous pension and benefits)

Southend-on-Sea is one of the UK’s newest cities, and this is a fascinating time to join us as we shape our future. Apply for this job

Southend-on-Sea City Council

Commissioning Manager - Design Services

£53,691 - £55,886 per annum (pay award pending)

We are seeking a highly motivated and experienced Commissioning Manager (Design Services) to join our dynamic team. Apply for this job

Mansfield District Council

Corporate Director of Wellbeing

£153k (pay award pending)

This is a career-defining opportunity to lead one of the most critical and wide-reaching roles at BCP Council Apply for this job

Bournemouth, Christchurch and Poole Council

Director of Planning and Economy

£104,464 (plus generous pension and benefits)

Southend-on-Sea is one of the UK’s newest cities, and this is a fascinating time to join us as we shape our future. Apply for this job

Southend-on-Sea City Council