Title

OMBUDSMAN

Councils urged to check information sharing agreements

By William Eichler | 26 January 2023

Councils are being urged to check they have adequate information sharing agreements with their pr...

HOUSING

Birmingham complaints handling 'fundamentally flawed'

By Martin Ford | 17 January 2023

Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints proced...

ADULT SOCIAL CARE

Warning over 15-minute social care calls

By Martin Ford | 05 January 2023

Councils could be infringing social care recipients’ human rights, the sector's ombudsman has war...

HOUSING

Gove demands answers after maladministration findings

By Dan Peters | 03 January 2023

Michael Gove has demanded answers and action from Lambeth LBC and Birmingham City Council after t...

OMBUDSMAN

Ombudsman in fresh call for further powers

By Martin Ford | 15 December 2022

The Local Government and Social Care Ombudsman has said ‘injustices’ are going ‘unremedied’ due t...

LEGISLATION

Councils named and shamed by Housing Ombudsman

By Dan Peters | 13 December 2022

Some 19 councils have been named for being among the landlords with the highest proportion of hou...

HOUSING

Ombudsman's call for 'zero-tolerance' to damp and mould

By William Eichler | 05 December 2022

Social landlords should take a ‘zero-tolerance approach’ to damp and mould, the Housing Ombudsman...

ADULT SOCIAL CARE

Complaints matter more than ever

By Michael King | 26 October 2022

Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tou...

FINANCE

Cost of care driving complaints

By Martin Ford | 11 October 2022

Cost pressures are increasingly being cited in complaints about adult care services, a sector wat...

OMBUDSMAN

Council must 'urgently' improve complaints handling

By Martin Ford | 14 September 2022

A council has been told to ‘urgently’ improve its handling of complaints from the public.

frederica-diamanta

Group Manager – Housing and Homelessness Services

£59,985 - £61,085 per annum

The Group Manager will have strategic management responsibility for all services delivered within the Housing Service. Apply for this job

Bridgend County Borough Council

Lead Compliance Surveyor WMF2227e

£56,883 - £59,198

Cumbria is a great place to live and work with excellent schools, transport links and outdoor pursuits. Apply for this job

Westmorland and Furness Council

Workstream Project Lead - Team Barrow - WMF223

£56,883 - £59,198

‘Team Barrow’ is a dynamic partnership between Westmorland & Furness Council, central Government and BAE Systems. Apply for this job

Westmorland and Furness Council

frederica-diamanta

Group Manager – Housing and Homelessness Services

£59,985 - £61,085 per annum

The Group Manager will have strategic management responsibility for all services delivered within the Housing Service. Apply for this job

Bridgend County Borough Council

Lead Compliance Surveyor WMF2227e

£56,883 - £59,198

Cumbria is a great place to live and work with excellent schools, transport links and outdoor pursuits. Apply for this job

Westmorland and Furness Council

Workstream Project Lead - Team Barrow - WMF223

£56,883 - £59,198

‘Team Barrow’ is a dynamic partnership between Westmorland & Furness Council, central Government and BAE Systems. Apply for this job

Westmorland and Furness Council