A council has been told to ‘urgently’ improve its handling of complaints from the public.
England’s local government’s ombudsman has warned Shropshire Council over slow response times to ...
Seven councils have been named and shamed for failings in their housing services.
City of York Council has agreed to review its handling of an elderly care plan for a vulnerable c...
Haringey LBC chief executive Andy Donald has vowed the council will ‘learn lessons’ after being t...
The Local Government and Social Care Ombudsman has directed more improvements to councils in the ...
Questions remain about the future of the Local Government Ombudsman’s long-standing role in the r...
Levelling up secretary Michael Gove has criticised England's largest social housing landlord afte...
Housing minister Eddie Hughes this week insisted the Government would bring forward a social hous...
The UK’s largest social landlord faces a wide-ranging investigation into its handling of resident...
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