Title
ADULT SOCIAL CARE
Complaints matter more than ever
By Michael King | 26 October 2022
Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tou...
FINANCE
Cost of care driving complaints
By Martin Ford | 11 October 2022
Cost pressures are increasingly being cited in complaints about adult care services, a sector wat...
OMBUDSMAN
Council must 'urgently' improve complaints handling
By Martin Ford | 14 September 2022
A council has been told to ‘urgently’ improve its handling of complaints from the public.
OMBUDSMAN
Shropshire warned over slow Ombudsman response
By Mark Conrad | 26 August 2022
England’s local government’s ombudsman has warned Shropshire Council over slow response times to ...
HOUSING
Council landlords named and shamed
By Martin Ford | 17 August 2022
Seven councils have been named and shamed for failings in their housing services.
ADULT SOCIAL CARE
York reviews elderly care amid watchdog criticism
By Mark Conrad | 09 August 2022
City of York Council has agreed to review its handling of an elderly care plan for a vulnerable c...
SOCIAL CARE
'Urgent action' required over Haringey complaints
By Martin Ford | 05 August 2022
Haringey LBC chief executive Andy Donald has vowed the council will ‘learn lessons’ after being t...
OMBUDSMAN
Record-breaking year for Ombudsman
By Martin Ford | 27 July 2022
The Local Government and Social Care Ombudsman has directed more improvements to councils in the ...
WHITEHALL
Ombudsman raises role change fears
By Dan Peters | 12 July 2022
Questions remain about the future of the Local Government Ombudsman’s long-standing role in the r...
HEALTH
Gove criticises social housing landlord after 'severe maladministration' finding
By William Eichler | 24 May 2022
Levelling up secretary Michael Gove has criticised England's largest social housing landlord afte...
Director of Legal & Governance (Monitoring Officer)
Up to £112k
You’ll provide overall strategic direction and professional leadership to our Legal and Democratic Services team Apply for this job
Director of Digital & IT (CDIO)
Up to £122k inc. market supplement
You will establish a clear and ambitious digital strategy, bringing together technology, data, information governance and service transformation Apply for this job
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
Director of Legal & Governance (Monitoring Officer)
Up to £112k
You’ll provide overall strategic direction and professional leadership to our Legal and Democratic Services team Apply for this job
Director of Digital & IT (CDIO)
Up to £122k inc. market supplement
You will establish a clear and ambitious digital strategy, bringing together technology, data, information governance and service transformation Apply for this job
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
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