Title
LEGISLATION
Housing ombudsman reports dramatic complaints increase
By Mark Whitehead | 20 April 2022
A dramatic increase in complaints has been reported to the housing ombudsman service, MPs have be...
HOUSING
Be on the front foot for housing rules
By Kelsey Walker | 05 April 2022
With a new Social Housing Regulation Bill expected to become law this summer, Kelsey Walker looks...
ADULT SOCIAL CARE
Councils speak up on adult social care reforms
By Cllr David Fothergill | 15 March 2022
If the Government’s adult social care charging reforms are underfunded ‘they run the risk of fall...
HEALTH
Councils must learn from COVID complaints
By Michael Hyatt | 08 March 2022
The Local Government and Social Care Ombudsman’s report on the first 18 months of its investigati...
SOCIAL CARE
Dealing with complaints became 'casualty of crisis,' Ombudsman says
By William Eichler | 24 February 2022
COVID-19 ‘magnified stresses’ that councils were already faced with before the pandemic and deali...
SOCIAL CARE
Complaints procedures 'marginalised' by councils
By Martin Ford | 11 January 2022
Local government ombudsman Michael King has raised concerns about how councils handle complaints.
HOUSING
EXCLUSIVE: Ombudsman drive to name and shame councils
By Dan Peters | 06 December 2021
The local government ombudsman wants to ramp up the naming and shaming of councils that fail to a...
FINANCE
Government can't keep 'flying blind' on council finances
By Heather Jameson | 01 December 2021
The Department for Levelling Up, Housing and Communities is 'licking its fingers and sticking the...
SOCIAL CARE
Call for fresh powers from ombudsman
By Dan Peters | 30 November 2021
England’s local government ombudsman today demands wide-ranging new powers to investigate complai...
COUNCILLORS
Minister eyes council intervention
By Chris Mahony | 02 November 2021
The Northern Ireland communities minister has said she will not hesitate to intervene in troubled...
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Chief Executive
up to £165,000
Premium jobEbbsfleet is one of the UK’s most ambitious regeneration projects, a 21st-century Garden City Apply for this job
Assistant Director Strategy & Community Regeneration
£100,592 - £106,591 per annum
Premium jobNewcastle is a city fast gaining a reputation for its innovation and progress. Apply for this job
Service Manager – Commercial Development
Up to £57,800 plus relocation package up to £8,000
We have two exciting opportunities to join our forward-thinking team. Apply for this job
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