HEALTH

Councils must learn from COVID complaints

By Michael Hyatt | 08 March 2022

The Local Government and Social Care Ombudsman’s report on the first 18 months of its investigati...

SOCIAL CARE

Dealing with complaints became 'casualty of crisis,' Ombudsman says

By William Eichler | 24 February 2022

COVID-19 ‘magnified stresses’ that councils were already faced with before the pandemic and deali...

SOCIAL CARE

Complaints procedures 'marginalised' by councils

By Martin Ford | 11 January 2022

Local government ombudsman Michael King has raised concerns about how councils handle complaints.

HOUSING

EXCLUSIVE: Ombudsman drive to name and shame councils

By Dan Peters | 06 December 2021

The local government ombudsman wants to ramp up the naming and shaming of councils that fail to a...

FINANCE

Government can't keep 'flying blind' on council finances

By Heather Jameson | 01 December 2021

The Department for Levelling Up, Housing and Communities is 'licking its fingers and sticking the...

SOCIAL CARE

Call for fresh powers from ombudsman

By Dan Peters | 30 November 2021

England’s local government ombudsman today demands wide-ranging new powers to investigate complai...

COUNCILLORS

Minister eyes council intervention

By Chris Mahony | 02 November 2021

The Northern Ireland communities minister has said she will not hesitate to intervene in troubled...

PLANNING

Ombudsman launches planning probe

By Dan Peters | 01 November 2021

The Northern Ireland Public Services Ombudsman has launched an investigation into how a council d...

WHITEHALL

Pressure rises on Gove to build social housing

By Dan Peters | 19 October 2021

Pressure was this week mounting on new housing secretary Michael Gove to ramp up the building of ...

FINANCE

Ombudsman: Care system failing to deliver

By Chris Mahony | 28 September 2021

Funding problems rather than individual errors explain a ‘relentless rise’ in the proportion of s...

frederica-diamanta

Service Manager - Care Services WMF2014e

£63,830 - £66,642

Would you be interested in a role where you have the opportunity to lead and drive Service improvements Apply for this job

Westmorland and Furness Council

Highways Capital Delivery Manager

£50,788 - £52,805

To be responsible for the implementation of Welsh Government’s Renewal and Upgrade programme. Apply for this job

South Wales Trunk Road Agent

Chief Innovation and Commercial Officer

£113,434 - £127,225 per annum

Join a values-driven council where people come first — and your potential has no limits. Apply for this job

Cumberland Council

frederica-diamanta

Service Manager - Care Services WMF2014e

£63,830 - £66,642

Would you be interested in a role where you have the opportunity to lead and drive Service improvements Apply for this job

Westmorland and Furness Council

Highways Capital Delivery Manager

£50,788 - £52,805

To be responsible for the implementation of Welsh Government’s Renewal and Upgrade programme. Apply for this job

South Wales Trunk Road Agent

Chief Innovation and Commercial Officer

£113,434 - £127,225 per annum

Join a values-driven council where people come first — and your potential has no limits. Apply for this job

Cumberland Council