Title

LEGISLATION

Housing ombudsman reports dramatic complaints increase

By Mark Whitehead | 20 April 2022

A dramatic increase in complaints has been reported to the housing ombudsman service, MPs have be...

HOUSING

Be on the front foot for housing rules

By Kelsey Walker | 05 April 2022

With a new Social Housing Regulation Bill expected to become law this summer, Kelsey Walker looks...

ADULT SOCIAL CARE

Councils speak up on adult social care reforms

By Cllr David Fothergill | 15 March 2022

If the Government’s adult social care charging reforms are underfunded ‘they run the risk of fall...

HEALTH

Councils must learn from COVID complaints

By Michael Hyatt | 08 March 2022

The Local Government and Social Care Ombudsman’s report on the first 18 months of its investigati...

SOCIAL CARE

Dealing with complaints became 'casualty of crisis,' Ombudsman says

By William Eichler | 24 February 2022

COVID-19 ‘magnified stresses’ that councils were already faced with before the pandemic and deali...

SOCIAL CARE

Complaints procedures 'marginalised' by councils

By Martin Ford | 11 January 2022

Local government ombudsman Michael King has raised concerns about how councils handle complaints.

HOUSING

EXCLUSIVE: Ombudsman drive to name and shame councils

By Dan Peters | 06 December 2021

The local government ombudsman wants to ramp up the naming and shaming of councils that fail to a...

FINANCE

Government can't keep 'flying blind' on council finances

By Heather Jameson | 01 December 2021

The Department for Levelling Up, Housing and Communities is 'licking its fingers and sticking the...

SOCIAL CARE

Call for fresh powers from ombudsman

By Dan Peters | 30 November 2021

England’s local government ombudsman today demands wide-ranging new powers to investigate complai...

COUNCILLORS

Minister eyes council intervention

By Chris Mahony | 02 November 2021

The Northern Ireland communities minister has said she will not hesitate to intervene in troubled...

frederica-diamanta

Policy, Project and Improvement Lead

£57,171 – £72,186 per annum

Children’s and Family’s needs are ever changing. Apply for this job

London Borough of Richmond upon Thames and London Borough of Wandsworth

Locality Team Manager for Disabled Children's Services

£51,356 to £55,539 per annum pro rata

North Yorkshire Council have a national reputation for excellence. Apply for this job

North Yorkshire Council

Children's Social Workers - Family Help Service

Up to £52,767 per annum (subject to experience) p

Are you a passionate and experienced Social Worker ready to change lives and shape futures? Apply for this job

London Borough of Richmond upon Thames and London Borough of Wandsworth

frederica-diamanta

Policy, Project and Improvement Lead

£57,171 – £72,186 per annum

Children’s and Family’s needs are ever changing. Apply for this job

London Borough of Richmond upon Thames and London Borough of Wandsworth

Locality Team Manager for Disabled Children's Services

£51,356 to £55,539 per annum pro rata

North Yorkshire Council have a national reputation for excellence. Apply for this job

North Yorkshire Council

Children's Social Workers - Family Help Service

Up to £52,767 per annum (subject to experience) p

Are you a passionate and experienced Social Worker ready to change lives and shape futures? Apply for this job

London Borough of Richmond upon Thames and London Borough of Wandsworth