Title
PLANNING
Complaints' outcomes are open for all of us to shape
By Michael King | 06 August 2021
This summer’s snapshot of complaints trends paints a ‘fascinating picture’, says local government...
OMBUDSMAN
Review highlights 'widening cracks' in council complaints systems
By Laura Sharman | 28 July 2021
The local government ombudsman has warned about the erosion to the way complaints are being handl...
SOCIAL CARE
Council criticised for increasing care admin costs 200%
By William Eichler | 15 July 2021
The London Borough of Bexley has agreed to revise its social care charging policy after the admin...
OMBUDSMAN
Bristol apologises for 'distress' caused by mishandling of complaints
By William Eichler | 26 May 2021
Bristol City Council has apologised after being criticised for failing to provide evidence it had...
LEGAL
Councils must meet their SEND legal duties
By Catriona Moore | 20 May 2021
No matter how tight budgets are, councils still need to be held to account for how they are disch...
EDUCATION
County to review its SEN services following ombudsman investigation
By Laura Sharman | 20 May 2021
Hampshire County Council has agreed to reviews its SEN services following an investigation by the...
CHILDREN'S SERVICES
Ombudsman warns over council buck-passing
By Martin Ford | 27 January 2021
Councils have been warned against ‘passing the buck’ in cross-border child protection cases by th...
OMBUDSMAN
New guidance to help councils scrutinise services for children in care
By Laura Sharman | 10 December 2020
Councils have been urged to review their services for looked after children after a report highli...
SOCIAL CARE
Ombudsman calls for 'level playing field'
By Martin Ford | 15 September 2020
‘Weak’ social care providers are avoiding public accountability, the local government ombudsman h...
HOUSING
Complaint handling: a code for positive change
By Richard Blakeway | 10 August 2020
The Housing Ombudsman Service has produced a new complaint handling code setting clear expectatio...
Head of Democratic Services, Elections & Monitoring Officer
Grade 12 £67,236 – £71,223 plus £3000pa Statutory Officer Allowance
Premium jobWe are looking for an accomplished and proactive leader for our vacant post of Head of Democratic Services & Elections Apply for this job
Deputy Team Manager
£50,574 - £53,607
Strength in people. Strength in communities. Strength in diversity. Apply for this job
Chief Executive
Up to £177,821 per annum
At City of York Council, we are proud of our strong civic identity, heritage, and ambition. Apply for this job
Head of Democratic Services, Elections & Monitoring Officer
Grade 12 £67,236 – £71,223 plus £3000pa Statutory Officer Allowance
Premium jobWe are looking for an accomplished and proactive leader for our vacant post of Head of Democratic Services & Elections Apply for this job
Deputy Team Manager
£50,574 - £53,607
Strength in people. Strength in communities. Strength in diversity. Apply for this job
Chief Executive
Up to £177,821 per annum
At City of York Council, we are proud of our strong civic identity, heritage, and ambition. Apply for this job
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