The Ombudsman is receiving more complaints about education, health and care plans (EHCP) than eve...
The Local Government Ombudsman (LGO) is having to carry out a higher proportion of detailed inves...
Bob Neill says that in too many cases the delicate balance between recovering what is owed to cou...
Birmingham City Council has agreed to apologise to 17 people after the Local Government Ombudsman...
Most complaints about councils received by the Local Government and Social Care Ombudsman (LGO) i...
Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden di...
Councils have been reminded of their obligations to support vulnerable people by the Ombudsman af...
MPs have backed calls to boost funding for the stretched Local Government and Social Care Ombudsm...
There is ‘much more to do’ to improve the quality of Northamptonshire CC’s services, two Governme...
The ombudsman service could begin to suffer unless funding is increased, MPs have been told.
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