HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenants through a false ‘positivity prism’, the Housing Ombudsman has warned.
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
HEALTH
Ombudsman calls for Royal Commission for social housing
By William Eichler | 23 January 2024
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
Director of Planning and Economy
£104,464 (plus generous pension and benefits)
Southend-on-Sea is one of the UK’s newest cities, and this is a fascinating time to join us as we shape our future. Apply for this job
Director of Public Protection and Integrated Enforcement
£Competitive
Tower Hamlets is the fastest growing and most densely populated local authority in the UK. Apply for this job
Chief Executive Officer - Housing Delivery Shared Service
£123,983 - £138,786 per annum (37 hours per week)
Blackpool is Changing for the Better, Can You Lead Delivery of the Next Chapter? Apply for this job
Director of Planning and Economy
£104,464 (plus generous pension and benefits)
Southend-on-Sea is one of the UK’s newest cities, and this is a fascinating time to join us as we shape our future. Apply for this job
Director of Public Protection and Integrated Enforcement
£Competitive
Tower Hamlets is the fastest growing and most densely populated local authority in the UK. Apply for this job
Chief Executive Officer - Housing Delivery Shared Service
£123,983 - £138,786 per annum (37 hours per week)
Blackpool is Changing for the Better, Can You Lead Delivery of the Next Chapter? Apply for this job
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