Title
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenants through a false ‘positivity prism’, the Housing Ombudsman has warned.
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
HEALTH
Ombudsman calls for Royal Commission for social housing
By William Eichler | 23 January 2024
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
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We are seeking an experienced and motivated Commercial and Contracts Lawyer to join our high-performing legal team Apply for this job
Programme Manager, Scarborough
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£49,764 - £53,817 per annum
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