A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the last financial year left many cases unallocated, the watchdog has admitted.
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
Stoke-on-Trent City Council has received a severe maladministration ruling from the housing ombud...
Bury is a proud and prosperous borough Apply for this job
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Bury is a proud and prosperous borough Apply for this job
At Kirklees we believe in fostering a supportive and dynamic work environment. Apply for this job
Do you have a passion for supporting communities? Apply for this job