A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the last financial year left many cases unallocated, the watchdog has admitted.
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
Stoke-on-Trent City Council has received a severe maladministration ruling from the housing ombud...
Bradford has always been a proud and progressive place. Apply for this job
Home to just over 205,000 diverse residents, Westminster is a place of ambition and opportunity. Apply for this job
If you want to make a difference in your next role this is one for you. Apply for this job
Bradford has always been a proud and progressive place. Apply for this job
Home to just over 205,000 diverse residents, Westminster is a place of ambition and opportunity. Apply for this job
If you want to make a difference in your next role this is one for you. Apply for this job