OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the last financial year left many cases unallocated, the watchdog has admitted.
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
HEALTH
Ombudsman calls for Royal Commission for social housing
By William Eichler | 23 January 2024
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
HOUSING
Stoke-on-Trent guilty of severe maladministration
By Martin Ford | 15 August 2023
Stoke-on-Trent City Council has received a severe maladministration ruling from the housing ombud...
Director of Public Health
Up to £131k
Bradford has always been a proud and progressive place. Apply for this job
Chief Officer Housing Solutions and Homelessness
Up to £105,000 per annum
Home to just over 205,000 diverse residents, Westminster is a place of ambition and opportunity. Apply for this job
Head of Regeneration, Property and Local Economy
£76,211 - £89,527 per annum
If you want to make a difference in your next role this is one for you. Apply for this job
Director of Public Health
Up to £131k
Bradford has always been a proud and progressive place. Apply for this job
Chief Officer Housing Solutions and Homelessness
Up to £105,000 per annum
Home to just over 205,000 diverse residents, Westminster is a place of ambition and opportunity. Apply for this job
Head of Regeneration, Property and Local Economy
£76,211 - £89,527 per annum
If you want to make a difference in your next role this is one for you. Apply for this job
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