Title
HOUSING
Complaint handling: a code for positive change
By Richard Blakeway | 10 August 2020
The Housing Ombudsman Service has produced a new complaint handling code setting clear expectatio...
OMBUDSMAN
Ombudsman makes 12% more service improvement recommendations
By Dan Peters | 28 July 2020
Increasing systemic problems identified in residents’ complaints has led to the Local Government ...
HOUSING
Mistakes on homelessness are making matters worse, says Ombudsman
By Heather Jameson | 15 July 2020
Problems with the way councils are meeting their housing duties are making things worse for homel...
ADULT SOCIAL CARE
Ombudsman creates specialist coronavirus unit ahead of complaints service reopening
By Dan Peters | 25 June 2020
A specialist unit has been created to deal with coronavirus complaints by the Local Government an...
OMBUDSMAN
Ombudsman suspends cases
By Martin Ford | 26 March 2020
The Local Government and Social Care Ombudsman has suspended all cases that require input from co...
ECONOMIC GROWTH
Jenrick urges councils not to delay on coronavirus spending
By Dan Peters | 17 March 2020
Local government secretary Robert Jenrick this week urged council leaders not to put off decision...
EDUCATION
Medway caves after Ombudsman rap
By Dan Peters | 16 January 2020
Medway Council has finally accepted the recommendations in a Local Government Ombudsman public in...
FINANCE
Council loses legal challenge to ombudsman
By Dan Peters | 19 December 2019
A legal challenge to a critical report by the Local Government and Social Care Ombudsman has been...
ADULT SOCIAL CARE
Call for dedicated social care appeals
By Martin Ford | 10 October 2019
Fewer than one in five councils have a dedicated appeals process for social care, according to ne...
EDUCATION
Ombudsman censures Bexley over response to complaint
By Martin Ford | 10 October 2019
Bexley LBC has come under heavy criticism from the Local Government Ombudsman after failing to ma...
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Assistant Director Strategy & Community Regeneration
£100,592 - £106,591 per annum
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Service Manager – Commercial Development
Up to £57,800 plus relocation package up to £8,000
We have two exciting opportunities to join our forward-thinking team. Apply for this job
- Our World is Local: Theresa Grant talks LGR and intervention
- Yorkshire and the Humber reaps early benefits from new agency workforce guidance
- EXCLUSIVE: Intervention cost hits £9.5m
- Woking to get £500m bailout as Surrey split in two
- Reimagining the local state: Power, trust and collaboration in the Community Paradigm
Chief Executive
up to £165,000
Premium jobEbbsfleet is one of the UK’s most ambitious regeneration projects, a 21st-century Garden City Apply for this job
Assistant Director Strategy & Community Regeneration
£100,592 - £106,591 per annum
Premium jobNewcastle is a city fast gaining a reputation for its innovation and progress. Apply for this job
Service Manager – Commercial Development
Up to £57,800 plus relocation package up to £8,000
We have two exciting opportunities to join our forward-thinking team. Apply for this job
- Our World is Local: Theresa Grant talks LGR and intervention
- Yorkshire and the Humber reaps early benefits from new agency workforce guidance
- EXCLUSIVE: Intervention cost hits £9.5m
- Woking to get £500m bailout as Surrey split in two
- Reimagining the local state: Power, trust and collaboration in the Community Paradigm
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