Title
HOUSING
Complaint handling: a code for positive change
By Richard Blakeway | 10 August 2020
The Housing Ombudsman Service has produced a new complaint handling code setting clear expectatio...
OMBUDSMAN
Ombudsman makes 12% more service improvement recommendations
By Dan Peters | 28 July 2020
Increasing systemic problems identified in residents’ complaints has led to the Local Government ...
HOUSING
Mistakes on homelessness are making matters worse, says Ombudsman
By Heather Jameson | 15 July 2020
Problems with the way councils are meeting their housing duties are making things worse for homel...
ADULT SOCIAL CARE
Ombudsman creates specialist coronavirus unit ahead of complaints service reopening
By Dan Peters | 25 June 2020
A specialist unit has been created to deal with coronavirus complaints by the Local Government an...
OMBUDSMAN
Ombudsman suspends cases
By Martin Ford | 26 March 2020
The Local Government and Social Care Ombudsman has suspended all cases that require input from co...
ECONOMIC GROWTH
Jenrick urges councils not to delay on coronavirus spending
By Dan Peters | 17 March 2020
Local government secretary Robert Jenrick this week urged council leaders not to put off decision...
EDUCATION
Medway caves after Ombudsman rap
By Dan Peters | 16 January 2020
Medway Council has finally accepted the recommendations in a Local Government Ombudsman public in...
FINANCE
Council loses legal challenge to ombudsman
By Dan Peters | 19 December 2019
A legal challenge to a critical report by the Local Government and Social Care Ombudsman has been...
ADULT SOCIAL CARE
Call for dedicated social care appeals
By Martin Ford | 10 October 2019
Fewer than one in five councils have a dedicated appeals process for social care, according to ne...
EDUCATION
Ombudsman censures Bexley over response to complaint
By Martin Ford | 10 October 2019
Bexley LBC has come under heavy criticism from the Local Government Ombudsman after failing to ma...
Executive Director of Place and Customer
up to £179,404 per annum
Shape the Future of Essex. Drive climate action. Deliver for our communities. Apply for this job
Director of Social Work and Social Care
£100,731 to £104,625
You will join a values-driven senior leadership team, providing visible and responsive leadership. Apply for this job
Housing Ombudsman
£130,095 per annum, negotiable based on experience.
The Housing Ombudsman Service allows colleagues to choose if they wish to work in the London office, from home or a hybrid of the two Apply for this job
Executive Director of Place and Customer
up to £179,404 per annum
Shape the Future of Essex. Drive climate action. Deliver for our communities. Apply for this job
Director of Social Work and Social Care
£100,731 to £104,625
You will join a values-driven senior leadership team, providing visible and responsive leadership. Apply for this job
Housing Ombudsman
£130,095 per annum, negotiable based on experience.
The Housing Ombudsman Service allows colleagues to choose if they wish to work in the London office, from home or a hybrid of the two Apply for this job
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