Title
OMBUDSMAN
New guidance to help councils scrutinise services for children in care
By Laura Sharman | 10 December 2020
Councils have been urged to review their services for looked after children after a report highli...
SOCIAL CARE
Ombudsman calls for 'level playing field'
By Martin Ford | 15 September 2020
‘Weak’ social care providers are avoiding public accountability, the local government ombudsman h...
HOUSING
Complaint handling: a code for positive change
By Richard Blakeway | 10 August 2020
The Housing Ombudsman Service has produced a new complaint handling code setting clear expectatio...
OMBUDSMAN
Ombudsman makes 12% more service improvement recommendations
By Dan Peters | 28 July 2020
Increasing systemic problems identified in residents’ complaints has led to the Local Government ...
HOUSING
Mistakes on homelessness are making matters worse, says Ombudsman
By Heather Jameson | 15 July 2020
Problems with the way councils are meeting their housing duties are making things worse for homel...
ADULT SOCIAL CARE
Ombudsman creates specialist coronavirus unit ahead of complaints service reopening
By Dan Peters | 25 June 2020
A specialist unit has been created to deal with coronavirus complaints by the Local Government an...
OMBUDSMAN
Ombudsman suspends cases
By Martin Ford | 26 March 2020
The Local Government and Social Care Ombudsman has suspended all cases that require input from co...
ECONOMIC GROWTH
Jenrick urges councils not to delay on coronavirus spending
By Dan Peters | 17 March 2020
Local government secretary Robert Jenrick this week urged council leaders not to put off decision...
EDUCATION
Medway caves after Ombudsman rap
By Dan Peters | 16 January 2020
Medway Council has finally accepted the recommendations in a Local Government Ombudsman public in...
FINANCE
Council loses legal challenge to ombudsman
By Dan Peters | 19 December 2019
A legal challenge to a critical report by the Local Government and Social Care Ombudsman has been...
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
Head of Local Taxation
£79,119 - £82,368
This is a key leadership role in the Council, with responsibility for the effective and efficient collection of business rates and council tax Apply for this job
Head of Highways, Transport & Parking
£69,083 - £75,442 per annum
This is an excellent opportunity for an enthusiastic Head of Transport, Highways & Parking to join our Neighbourhood Services leadership team. Apply for this job
Head of Housing Management
£89,037 to £92,538
You’ll enhance our emphasis on quality assurance and getting things ‘right first time’ – making better use of technology in our approach Apply for this job
Head of Local Taxation
£79,119 - £82,368
This is a key leadership role in the Council, with responsibility for the effective and efficient collection of business rates and council tax Apply for this job
Head of Highways, Transport & Parking
£69,083 - £75,442 per annum
This is an excellent opportunity for an enthusiastic Head of Transport, Highways & Parking to join our Neighbourhood Services leadership team. Apply for this job
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