Customer care is as important to the public sector as it is to the private says Stephen Weigel.
Focus on bankers' bonuses merely avoids the fact that the real problem is not them but the state ...
Mark Fletcher-Brown considers how well-chosen words can increase discretionary effort and transfo...
Blair Mcpherson looks at what libraries deliver to local communities.
The problem with the Health and Social Care Bill is that it moves reform backwards.
At Alternative Futures Group, we believe quality is not measured by processes alone. It is measured by the difference we make to people's lives. Apply for this job
This is not a maintenance role. It is a transformation leadership opportunity: to bring services and cultures together. Apply for this job
We are seeking someone with a strong grounding in local government law and governance, or experience gained in a similar environment. Apply for this job
At Alternative Futures Group, we believe quality is not measured by processes alone. It is measured by the difference we make to people's lives. Apply for this job
This is not a maintenance role. It is a transformation leadership opportunity: to bring services and cultures together. Apply for this job
We are seeking someone with a strong grounding in local government law and governance, or experience gained in a similar environment. Apply for this job