Title

CHIEF EXECUTIVES

View from the Hill

The public sector faces an unprecedented landscape.

The public sector faces an unprecedented landscape.

This permacrisis demands a new breed of leader who embodies the radical qualities outlined by New Local: resilient, community-focused, and adaptable. How can we find and recruit these leaders? Finding and retaining them requires a strategic shift in recruitment and employee engagement.

Authorities must understand and find a degree of consensus around what they are seeking and commit to it.

We need to attract individuals passionate about public service, driven by a desire to engage communities, who thrive in constant change. Individuals should be assessed on their ability to inspire, connect and empower others. Authorities should become more open to non-traditional backgrounds – individuals who have thrived in complex situations outside the public sector and can offer alternative perspectives and skills.

Ditch the efficiency-first approach and emphasise the opportunity to make a real difference in a challenging world. Showcasing a culture of innovation, collaboration and employee wellbeing will resonate with those driven by purpose – not just process.

Building a resilient workforce goes beyond initial recruitment and initiatives that prioritise employee wellbeing, such as flexible work arrangements and access to mental health resources. A culture of open communication and continuous learning is required where internal mobility is real and idea-sharing across the organisation happens easily.

Professional development programmes that advance skills in mobilising communities, fostering resilience and compassionate leadership will equip both new and existing leaders and employees with the tools needed in the coming years.

By embracing these strategies, we will develop more sustainable models of leadership for navigating the permacrisis.

Greg Hayes is a director at Tile Hill Executive Recruitment

CHIEF EXECUTIVES

Disciplinary investigations: Tackling a hidden public health issue inside our workplaces

By Professor Tracy Daszkiewicz | 23 September 2026

Professor Tracy Daszkiewicz looks at why poorly managed disciplinary processes can harm workforce wellbeing, and she says public health professionals need to...

CHIEF EXECUTIVES

EXCLUSIVE: Councils call for more regulation amid facial recognition rollout

By Dan Peters | 23 September 2026

Councils across England have called for more regulation as the sector increases its use of controversial facial recognition technology.

CHIEF EXECUTIVES

Defining the 2030 council comms leadership challenge

By Andrea Newman | 23 September 2026

Future communications leaders in local government will need greater judgement, influence, resilience and strategic authority, explains Andrea Newman.

CHIEF EXECUTIVES

A certain view of local government

By Jonathan Werran | 23 September 2026

Jonathan Werran looks at how local government could gain inspiration from General Charles de Gaulle as it starts to construct the strongest case for its surv...

Greg Hayes

Popular articles by Greg Hayes

-->