Self-service initiatives are increasingly the norm, but Luke Allen argues the lack of social interaction can be counter-productive, self-defeating and undermines future service development.
The sector must ensure that it creates and maintains platforms for sharing going forward, otherwise transformation will cost more and be less certain, writes Andrew Larner.
Improving a work-life balance is not only better for the general health of your employees but it benefits the business too, writes Simon Lee.
Following the leadership response to the Grenfell tragedy, Julie Towers says the human touch is an underestimated trait and yet is the most powerful.
Unaffordable housing and costly transport are the top two reasons why businesses in London find it difficult to retain staff, a new survey has revealed.
Haringey LBC has just signed a new joint venture to push much-needed development in the borough amid public protests and opposition from local MPs. Cllr Claire Kober tells Heather Jameson why
Up to £14bn could be invested in local economies if the Government reformed public procurement rules, new research has found.
Haringey LBC and private sector partner Lendlease have agreed an innovative joint venture deal to regenerate the north London borough despite opposition from local MPs.
Garfield Cameron highlights some of the best examples of local authority trading companies, but warns there is no singular model that will work for all.
Councils must act quickly to new responsibilities on housing but concerns remain over experties and capability, say Jonathan Turner and Matthew Waters
Councils are using a citizen focus to drive a commissioning revolution, says Glen Manley
DCLG's consultation on reforming the Fair Deal could have an interesting impact on LGPS, says Jane Marshall
Construction of an £18.9m care village near Norwich has bought together services to return millions in pounds of profit, says Mike Britch
Coventry has put energy efficiency at the top of its agenda and is achieving significant things, says Michael Checkley.
The local level is the best place to start a dramatic change in energy networks, says Josh Robson
Durham Council has agreed to invest in the Atom Bank, as part of a deal to help create at least 170 jobs. The local authority has agreed to buy more than 150,000 shares in the fledgling bank and will help them secure a new headquarters in Durham.
A company set up by Shropshire CC to run a number of services is set to make a profit this year, according to the council leader.
Capita continues to dominate the market for local government IT and software contracts while rivals like BT, Mouchel and IBM have seen revenues fall, according to a new study.
