Title
AI
Local government: Increased use of AI poses risks
By Jon Rowney | 29 October 2026
'While we should continue to explore how AI can help us be more effective, we need to also double down on efforts to connect authentically with communities', says Jon Rowney.
ADULT SOCIAL CARE
Why complaints won't wait for reform
By Amerdeep Clarke | 07 October 2026
Amerdeep Clarke sets out four things councils can fix in adult social care today.
OMBUDSMAN
Ombudsman: 'Once-in-a-generation' opportunity to rebuild trust in councils
By William Eichler | 15 July 2026
Reorganisation and devolution represent a ‘once-in-a-generation’ opportunity to rebuild trust in ...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
LOCAL GOVERNMENT OMBUDSMAN
Councils 'struggling to cope' with complaints
By Martin Ford | 24 July 2024
A lack of resources is preventing local authorities from putting things right following complaint...
BUSINESS
Leader bullied two senior officers, report finds
By Dan Peters | 15 March 2024
A council leader’s behaviour towards two senior officers amounted to bullying, a report into a co...
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
LEGAL
Council victory in landmark legal case
By Martin Ford | 04 December 2023
Anyone wishing to launch a legal challenge against a council may have go through its complaints p...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
Strategic Lead - Highway Project Delivery
Salary: £63,405 - £70,609 per annum. Incremental progression subject to performance
We are looking for an exceptional strategic leader to join our senior highways management team. Apply for this job
Head of Resident Experience
up to £93k
If you’re a housing professional looking for a job that will stretch and reward you in equal measure Apply for this job
Head of Housing Allocations & Accommodation
up to £93k
If you’re a housing professional looking for a job that will stretch and reward you in equal measure Apply for this job
Strategic Lead - Highway Project Delivery
Salary: £63,405 - £70,609 per annum. Incremental progression subject to performance
We are looking for an exceptional strategic leader to join our senior highways management team. Apply for this job
Head of Resident Experience
up to £93k
If you’re a housing professional looking for a job that will stretch and reward you in equal measure Apply for this job
Head of Housing Allocations & Accommodation
up to £93k
If you’re a housing professional looking for a job that will stretch and reward you in equal measure Apply for this job
©2026 Hemming Group Limited. Registered in England and Wales. Registered No: 490200. VAT number GB342 023 408
