• ‘Leading the fourth industrial age’

    09 February 2022

    Taking on the chief executive’s job at one of the UK’s biggest cities, Pam Smith explains to Heather Jameson why Newcastle is going to be at the forefront of the new industrial age.

  • The social state

    01 December 2021

    COVID-19 restrictions may have been lifted but a new report by Demos and Capita, launched at The MJ Future Forum, revealed people are less likely to make and build new relationships now than they were in the first lockdown.

  • Helping citizens with the use of predictive analytics

    17 November 2021

    Through good governance and clear, ethical communication around the use of data and AI, we can create more efficient systems that truly benefit people, says Dr Thomas Chalk at Capita.

  • An artificial business solution

    17 August 2021

    Blair Mcpherson says that if organisations are driven by cost and efficiency they will be led by AI, but if they are driven by values and ethics they will be led by humans.

  • Pandemic procurement failings and how technology can help

    25 January 2021

    Through leveraging digital marketplace technology, the Government would be able to ensure items are procured both quickly and at a low cost, says Garry Jones.

  • Making use of robotic process automation at Medway Council

    25 January 2021

    Patrick Knight outlines how his Medway Council team’s innovative use of digital transformation has migrated six million files, saved thousands of hours, and helped distribute COVID business grants worth £36.5m.

  • Unlocking the potential of data in the public sector

    06 January 2021

    To be truly transformative local authorities’ data strategies need to create a central repository, underpinned by cloud technology, where data can be ingested at speed, says Dan Thompson.

  • Speeding up the NHS AI journey

    02 December 2020

    Here, Steve Brain, executive director, health & care, Civica presents three tips to start achieving value through AI.

  • In defence of algorithms and their value to public services

    04 September 2020

    Rather than turning our back on algorithms, the task is to make them better and the data they use more balanced and properly representative, argues Andrew Laird.

  • Learning from cancelled systems

    30 August 2020

    Research examining the use of predictive data in public services in countries across the world has identified more than 50 systems that have been paused or cancelled. Dr Joanna Redden and Anna Grant look at the emerging findings.

  • Bringing the widest evidence base to decisions about local care markets

    25 June 2020

    In the light of COVID-19 and in pursuit of better outcomes for patients and customers we need shared visibility of pathway performance from end-to-end, says Jonathan Flowers. New technologies can help, he adds.

  • Where are your services on the Smart City journey?

    25 March 2020

    With technology moving into the next era of 5G and AI, The MJ and BT recently conducted a survey into the extent that local authorities are using shared services to develop their Smart Cities and Places. Michael Burton reports.

  • AI could save councils £500,000

    09 March 2020

    Artificial intelligence (AI) technology could save local authorities £500,000 in the next 12 months, a survey of UK councils has found.

  • Council leadership needs to have oversight of the entire AI system

    10 February 2020

    Council leaders need to provide ‘proper accountability’ for AI technology and staff cannot take a ‘computer says no’ approach, according to the chair of the Committee on Standards in Public Life.

  • Acting now on standards will enable public sector to reap the benefits of AI

    09 February 2020

    Local authorities using AI will need to establish suitable governance mechanisms, and to be able to publicly demonstrate that the benefits outweigh the risks, says Jonathan Evans.

  • The absence of the human touch 

    25 November 2019

    Blair Mcpherson ponders a recruitment software package to be used in conjunction with video interviews which analyse a candidate’s performance. He would rather place his faith in the traditional panel interview.

  • The MJ Data and Digital: Digitising democracy

    18 September 2019

    Digital minister for Taiwan, Audrey Tang has brought the openness and transparency she found on the internet to the government and created a system to crowdsource answers to policy problems. Heather Jameson reports

  • A robot takeover? Why the future of government is about innovation not machines

    19 August 2019

    Vicki Sellick explains why Nesta is launching a survey ahead of its Government Innovation Summit next month on how skilled public servants feel about making change in their role.

  • How 5G Will Make Cities Smarter

    25 July 2019

    Local authority funding has dropped by 21% in the last decade. Head of BT surveillance argues Brian Jackson argues that rescue could come in part from the arrival of 5G

  • Harnessing the best of the West

    17 July 2019

    Ann McGauran reports on the launch of Metro Dynamics’ report making the case for the creation of the UK’s next wealth generator – the Great Western Powerhouse